Privacy Policy

1. Introduction

Melya SA (“Melya,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to transparency regarding personal data.

This website is informational only. Melya SA does not collect personal data through forms, user accounts, newsletters, tracking tools, or automated profiling systems.

2. No Active Data Collection via Website

The website:

  • Does not contain contact forms
  • Does not offer user registration
  • Does not provide login functionality
  • Does not use marketing trackers
  • Does not intentionally collect personal data

Visitors may contact Melya SA directly via the published email address or phone number.

3. Communications Initiated by You

If you choose to contact Melya SA by email or telephone, we may receive:

  • Your name
  • Email address
  • Phone number
  • Company affiliation
  • Any information voluntarily included in your message

This information is provided at your discretion and is processed solely for the purpose of responding to your inquiry or conducting business communications.

4. Legal Basis for Processing

Where personal data is received through direct communication, processing is based on:

  • Legitimate business interest (responding to inquiries)
  • Pre-contractual or contractual necessity (if applicable)
  • Compliance with legal obligations

5. Data Sharing

Personal data received via direct communication may be shared only where necessary with:

  • Internal authorized personnel
  • Legal or compliance advisors
  • Regulatory authorities (if legally required)

Melya SA does not sell or rent personal data.

6. International Nature of Business

As a company operating in the international petrochemical trading sector, communications may involve cross-border exchanges.

Where applicable, personal data may be processed in accordance with relevant international trade and compliance regulations.

7. Data Retention

Information received through direct communication is retained only as long as necessary to:

  • Respond to inquiries
  • Conduct business discussions
  • Fulfill contractual or legal obligations

8. Website Technical Data

Like most websites, standard server logs may automatically record technical information such as:

  • IP address
  • Browser type
  • Date and time of access

This information is used solely for technical, security, and operational purposes and is not used for profiling or marketing.

9. Data Security

Melya SA implements appropriate organizational and technical measures to safeguard communications and business data.

However, communication via email is not always fully secure, and users should avoid transmitting sensitive confidential information unless appropriate safeguards are in place.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to personal data
  • Request correction or deletion
  • Object to processing
  • Request restriction of processing

Requests may be submitted using the contact details below.

11. Third-Party Websites

If this website contains links to third-party websites, Melya SA is not responsible for their privacy practices.

12. Updates

This Privacy Policy may be updated periodically. Changes will be reflected on this page.